PFM Devices Complex Project Initiatives En Francais Case Solution

Case Solution

Noisy . 2006, it absolutely was apparent that PFM Devices was dealing with a considerable recession in consolidated producing among its three worldwide divisions. To cope with this issue, the lately hired chief information officer was asked for with the executive team to evaluate the two options of using a CRM treatment for improve revenue or possibly a company data warehouse to reduce costs. This case demonstrates the value of striving it (IT) and business strategy along with the complex issues IT professionals face in showing priority for this investment options.

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Questions Covered

1- Problem Definition
2- Diagnosis and supporting evidence
3- Decision options
4- Decision criteria
5- Recommended option
6- Action plan